Our world is filled with suffering and its consequences. Daily, hourly, we hear stories of individuals and entire communities suffering at the hands of others through conflict, violence, physical or emotional abuse. This pastoral handbook explores forgiveness as a healing way forward and examines its dynamic from an individual and a communal perspective. It is designed for use by clergy, counsellors, spiritual directors and all engaged in listening, in reconciliation and in pastoral care. Combining biblical and theological understanding with a pastoral sensitivity informed by a lifetime’s experience of ministry, it explores: • Why forgiveness is important; • What forgiveness is; • Who can forgive; • How to offer forgiveness; • How to receive forgiveness; • The consequences of forgiveness; • Sacramental confession; • Jesus and forgiveness.