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The Effective Manager by Sarah Cook

Title The Effective Manager
Author Sarah Cook
Publisher IT Governance Ltd
Release 2009
Category Electronic books
Total Pages 109
ISBN 1905356897
Language English, Spanish, and French
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Book Summary:

This book will help you develop your management skills. It is designed to assist you in understanding the characteristics of a high-performance manager, to help you assess where your strengths and development areas lie as a manager and to create a plan of action for realising your management potential.

The Effective Manager by Mark Horstman

Title The Effective Manager
Author Mark Horstman
Publisher John Wiley & Sons
Release 2016-07-05
Category Business & Economics
Total Pages 217
ISBN 1119244609
Language English, Spanish, and French
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Book Summary:

The how-to guide for exceptional management from the bottom up The Effective Manager is a hands-on practical guide to great management at every level. Written by the man behind Manager Tools, the world's number-one business podcast, this book distills the author's 25 years of management training expertise into clear, actionable steps to start taking today. First, you'll identify what "effective management" actually looks like: can you get the job done at a high level? Do you attract and retain top talent without burning them out? Then you'll dig into the four critical behaviors that make a manager great, and learn how to adjust your own behavior to be the leader your team needs. You'll learn the four major tools that should be a part of every manager's repertoire, how to use them, and even how to introduce them to the team in a productive, non-disruptive way. Most management books are written for CEOs and geared toward improving corporate management, but this book is expressly aimed at managers of any level—with a behavioral framework designed to be tailored to your team's specific needs. Understand your team's strengths, weaknesses, and goals in a meaningful way Stop limiting feedback to when something goes wrong Motivate your people to continuous improvement Spread the work around and let people stretch their skills Effective managers are good at the job and "good at people." The key is combining those skills to foster your team's development, get better and better results, and maintain a culture of positive productivity. The Effective Manager shows you how to turn good into great with clear, actionable, expert guidance.

Title The Effective Manager s Handbook for Customer Service Success
Author Edward D. Gagnon
Publisher iUniverse
Release 2001-02
Category Business & Economics
Total Pages 126
ISBN 0595150950
Language English, Spanish, and French
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Book Summary:

It's a Service World. To succeed long-term, companies must retain and grow their customer base. The Effective Manager's Handbook for Customer Service Success is the tool that will give every manager insight into successful customer service, from people to processes, from motivation to measurement. Including 52 quick and enlightening customer service tips plus weekly motivational quotes from business leaders and philosophers, the Handbook can be an asset to your company. The Handbook also offers an action-oriented Weekly Service Notebook. This tool encourages simple but effective daily documentation of service successes to recognize employee performance. You can also document symptoms of poor service, the complaints and issues often identified but more often forgotten that become chronic to your company. Documenting symptoms enables you to focus improvement efforts and maximize customer retention. Whether the action is to recognize great employee service or attack a recurring customer service issue, use this tool to document successes and symptoms. Review and act weekly. Constantly strive to improve your bottom line by improving your customer service. Every company in the world can improve its customer service. This book, in your hands, can help you begin Improving Your Bottom Line by Improving Your Customer Service...today!

Title The Effective Public Manager
Author Steven Cohen
Publisher John Wiley & Sons
Release 2013-08-12
Category Business & Economics
Total Pages 352
ISBN 1118555937
Language English, Spanish, and French
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Book Summary:

The Effective Public Manager Thoroughly revised and updated, the fifth edition of The Effective Public Manager offers public administrators and students a classic resource and a highly-accessible guide to the fundamentals of leading and managing public organizations. In this new edition the authors cover the key areas of the field and present in-depth analysis through the strategic use of fresh case studies and real-world examples. The book is designed to give real-world managers and aspiring managers the information and tools needed to meet the demands of their jobs directly rather than working around the constraints of government. The Effective Public Manager offers a proven approach to implementing efficient management tools in a dynamic political, organizational, economic, and technological context. New to this edition Information on the transformation of media, both traditional and social An analysis of the changing nature of work and privatization trends An examination of national security and the current thinking regarding accountability, transparency, and crisis communication An online instructor's guide, which includes discussion questions and updated PowerPoint slides

Title The Effective Local Government Manager 3rd Edition
Author N. Joseph Cayer
Publisher ICMA Publishing
Release 2014-04-15
Category Political Science
Total Pages 395
ISBN 0873266307
Language English, Spanish, and French
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Book Summary:

The Effective Local Government Manager, 3rd Edition, reflects the rich history and modern reinvention of a profession that sprang up at the beginning of the twentieth century. What does it mean to be a local government manager in today’s world? What can a manager accomplish? What internal as well as external resources must the manager harness? What motivates the manager’s employers, colleagues, and employees? For the student contemplating a career as a manager in public service, The Effective Local Government Manager is almost obligatory reading. Many instructors have built introductory courses on local government management around The Effective Local Government Manager. For the young assistant in a city or county, or for the mid-career manager assessing new challenges, The Effective Local Government Manager offers insights on your role and how you can best serve your community. It explores the manager’s many roles and responsibilities—interacting with the community, the governing body, local government employees, and other governments. It offers the most up-to-date theory and practice of local government as well as tools of management. This book is used as a text in ICMA University's Emerging Leaders Development Program.

Title The Effective Corrections Manager Correctional Supervision for the Future
Author Bridget Gladwin
Publisher Jones & Bartlett Publishers
Release 2012-10-04
Category Social Science
Total Pages 294
ISBN 1449645461
Language English, Spanish, and French
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Book Summary:

Rev. ed. of: The effective corrections manager: correctional supervision for the future / Richard L. Phillips, Charles R. McConnell. 2nd ed. c2005.

Title The Manager s Guide for Effective Leadership
Author Joe Jenney
Publisher AuthorHouse
Release 2009-09
Category Business & Economics
Total Pages 304
ISBN 1449000681
Language English, Spanish, and French
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Book Summary:

"This book is a guide to becoming an effective leader. It complements leadership books by others that teach leadership behavior. It teaches how to apply this behavior to the student's organization. Typical leadership books focus on motivating people. This book addresses both motivating people and improving the processes people use in their work. This is crucial because it is through empowering workers to control and improve their work processes that the highest level of worker motivation is achieved and the most effective organization is developed."--Jacket.

Title GUIDE TO BECOMING AN EFFECTIVE MANAGER
Author Richard Pazasis
Publisher Page Publishing Inc
Release 2020-11-10
Category Business & Economics
Total Pages 124
ISBN 1647014107
Language English, Spanish, and French
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Book Summary:

Guide to Becoming an Effective Manager: Thoughts for Consideration is a very focused, succinct, and easy-to-read book for those wishing to develop and perfect leadership and management skills and for employees to understand what type of leadership they should expect to help them successfully meet the mission and goals of their employer while at the same time being fulfilled in their jobs. Its format also provides proven theory with practical applications to be immediately applied while on the

Title The Effective Change Manager s Handbook
Author Richard Smith
Publisher Kogan Page Publishers
Release 2014-11-03
Category Business & Economics
Total Pages 632
ISBN 0749473088
Language English, Spanish, and French
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Book Summary:

The change management profession is no longer in its infancy. Readily identifiable in organizations and in business literature it is no longer reliant on parent disciplines such as organizational development or project management. Change management is itself in a state of change and growth - the number of jobs is increasing and organizations are actively seeking to build their change management capability. The Effective Change Manager's Handbook, the official guide to the CMI Body of Knowledge, is explicitly designed to help practitioners, employers and academics define and practice change management successfully and to develop change management maturity within their organization. A single-volume learning resource covering the range of underpinning knowledge required, it includes chapters from esteemed and established thought leaders on topics ranging from benefits management, stakeholder strategy, facilitation, change readiness, project management and education and learning support. Covering the whole process from planning to implementation, it offers practical tools, techniques and models to effectively support any change initiative.

The Effective Manager by Mark Horstman

Title The Effective Manager
Author Mark Horstman
Publisher John Wiley & Sons
Release 2016-06-17
Category Business & Economics
Total Pages 208
ISBN 1119286115
Language English, Spanish, and French
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Book Summary:

The how-to guide for exceptional management from the bottom up The Effective Manager is a hands-on practical guide to great management at every level. Written by the man behind Manager Tools, the world's number-one business podcast, this book distills the author's 25 years of management training expertise into clear, actionable steps to start taking today. First, you'll identify what "effective management" actually looks like: can you get the job done at a high level? Do you attract and retain top talent without burning them out? Then you'll dig into the four critical behaviors that make a manager great, and learn how to adjust your own behavior to be the leader your team needs. You'll learn the four major tools that should be a part of every manager's repertoire, how to use them, and even how to introduce them to the team in a productive, non-disruptive way. Most management books are written for CEOs and geared toward improving corporate management, but this book is expressly aimed at managers of any level—with a behavioral framework designed to be tailored to your team's specific needs. Understand your team's strengths, weaknesses, and goals in a meaningful way Stop limiting feedback to when something goes wrong Motivate your people to continuous improvement Spread the work around and let people stretch their skills Effective managers are good at the job and "good at people." The key is combining those skills to foster your team's development, get better and better results, and maintain a culture of positive productivity. The Effective Manager shows you how to turn good into great with clear, actionable, expert guidance.