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Performance Consulting by Dana Gaines Robinson

Title Performance Consulting
Author Dana Gaines Robinson
Publisher Berrett-Koehler Publishers
Release 2015-06-01
Category Business & Economics
Total Pages 312
ISBN 162656230X
Language English, Spanish, and French
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Book Summary:

NEW EDITION, REVISED AND UPDATED In America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One reason is that people “jump to solutions” before they identify the causes of the problem. Performance consultants are effective because they partner with clients to clarify business goals and determine root causes for gaps between desired and current results. Only then are specific solutions agreed upon and implemented. This third edition of the classic book that introduced performance consulting adds a wealth of new material. There are new case examples throughout and four new chapters providing detailed steps for measuring results from performance consulting initiatives on five different levels, including ROI. The book includes a never-before-published Alignment and Measurement Model, allowing you to connect organizational needs and performance consulting initiatives designed to address those needs with the appropriate level of measurement. This remains a profoundly practical book, featuring tools, models, and checklists. It will enable you to make a difference in your organization that is valued, measurable, and sustainable.

PERFORMANCE CONSULTING by DANA GAINES ROBINSON HANDSHAW (JAMES C. ROBINSON, JACK J. PHILLIPS, PATRICIA PULLIAM.)

Title PERFORMANCE CONSULTING
Author DANA GAINES ROBINSON HANDSHAW (JAMES C. ROBINSON, JACK J. PHILLIPS, PATRICIA PULLIAM.)
Publisher
Release 2015
Category
Total Pages
ISBN 9781459695504
Language English, Spanish, and French
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Performance Consulting by Dana Gaines Robinson

Title Performance Consulting
Author Dana Gaines Robinson
Publisher
Release 2015-12-17
Category
Total Pages 420
ISBN 9781458767981
Language English, Spanish, and French
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Book Summary:

In America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One reason is that people ''''jump to solutions'''' before they identify the causes of the problem. Performance consultants are effective because they partner with clients to clarify business goals and determine root causes for gaps between desired and current results. Only then are specific solutions agreed upon and implemented. This third edition of the classic book that introduced performance consulting adds a wealth of new material. There are new case examples throughout and four new chapters providing detailed steps for measuring results from performance consulting initiatives on five different levels, including ROI. The book includes a never - before - published Alignment and Measurement Model, allowing you to connect organizational needs and performance consulting initiatives designed to address those needs with the appropriate level of measurement. This remains a profoundly practical book, featuring tools, models, and checklists. It will enable you to make a difference in your organization that is valued, measurable, and sustainable.

Performance Consulting by Dana Gaines Robinson

Title Performance Consulting
Author Dana Gaines Robinson
Publisher Berrett-Koehler Publishers
Release 2015-06-01
Category Business & Economics
Total Pages 312
ISBN 1626562318
Language English, Spanish, and French
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Book Summary:

NEW EDITION, REVISED AND UPDATED In America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One reason is that people “jump to solutions” before they identify the causes of the problem. Performance consultants are effective because they partner with clients to clarify business goals and determine root causes for gaps between desired and current results. Only then are specific solutions agreed upon and implemented. This third edition of the classic book that introduced performance consulting adds a wealth of new material. There are new case examples throughout and four new chapters providing detailed steps for measuring results from performance consulting initiatives on five different levels, including ROI. The book includes a never-before-published Alignment and Measurement Model, allowing you to connect organizational needs and performance consulting initiatives designed to address those needs with the appropriate level of measurement. This remains a profoundly practical book, featuring tools, models, and checklists. It will enable you to make a difference in your organization that is valued, measurable, and sustainable.

Human Performance Improvement by William J. Rothwell

Title Human Performance Improvement
Author William J. Rothwell
Publisher Routledge
Release 2018-01-31
Category Business & Economics
Total Pages 234
ISBN 1315299453
Language English, Spanish, and French
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Book Summary:

Organizations are under pressure to build and sustain competitive advantage with and through people. For that reason, managers continue to demand results from workers and look for as many ways as possible to increase productivity and decrease the costs of doing business. Human performance improvement (HPI) is a systematic approach to securing better performance from people. This book provides a thorough overview of the theory and practice of HPI, looking at the long-term action plan and specific interventions that can improve productivity and address performance problems. This new edition provides up-to-date references and sources, examines the manager’s role in HPI in more detail than previous editions, and explores how to build on human performance improvement strengths and opportunities. Written by a group of highly respected authors in the field, this book will show you how to discover and analyze performance gaps, plan for future improvements in human performance, and design and develop cost-effective interventions to close performance gaps. HPI is not a tool reserved exclusively for training and development practitioners, human resource specialists, or external consultants. Almost anyone can use it, including managers, supervisors, and even employees, making this book vital reading for anyone looking to improve human performance.

Title ATD s Action Guide To Talent Development
Author Elaine Biech
Publisher American Society for Training and Development
Release 2018-09-28
Category Business & Economics
Total Pages 528
ISBN 1949036235
Language English, Spanish, and French
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Book Summary:

Get Started Now. Take Action. Staying ahead of change in the world, your organization, and your profession requires action. You learned a lot to launch your organization’s talent development effort. As you position it for the future, what you need to know grows exponentially. As futurist Ray Kurzweil once said, “If I take 30 steps linearly, I get to 30. If I take 30 steps exponentially, I get to a billion.” How do you prepare for exponential growth? In ATD’s Action Guide to Talent Development: A Practical Approach to Building Organizational Success, industry expert and bestselling author Elaine Biech lays out the steps you can take. The companion volume to ATD’s Foundations of Talent Development: Launching, Leveraging, and Leading Your Organization’s TD Effort, this book follows an eight-step framework for defining your organization’s learning foundation through preparing for the future. You are your organization’s trusted advisor, and Biech offers practical questions, organizational assessments, and tips for each step you must guide your organization through. She also presents the newest thinking from university educators and researchers that organizational experts have relied on for years, as well as from industry practitioners and luminaries in leadership and development. Open this book to any page. Jump in where you think it will be most beneficial to you or your organization. Whether you work inside a company or as an external consultant, whether you work for a large organization or a small one, whether you are launching your first talent development effort or fine-tuning a function that’s been in action for decades—you are sure to find valuable concepts, designs, and ideas. Get started now. Take action. Table of Contents: I. Identify and Clarify the Organization’s Learning Foundation 1. Your Organization’s Learning Culture 2. Leaders Champion Learning 3. Employees Value Lifelong Learning 4. Everyone has a Learning Mindset 5. Clarifying Your Organization’s Readiness II. Develop a Talent Development Strategy 6. Build a Business Case for Learning 7. Enhance Your Organizational and Industry Savvy 8. Expand Talent Development’s Role 9. Partner with Business to Become Trusted Advisors III. Create an Operating Plan: 10. Align TD to the Organization’s Needs 11. Manage the TD Function Like a Business 12. Balance Services and Budget 13. Leverage Technology for Learning IV. Reinforce an Organizational Talent Development Mindset 14. Evolving Your Organization’s Learning Culture 15. How Your Organization Learns to Perform 16. Managers Develop their Employees 17. Employees are Accountable for Their Development 18. Talent Development Professionals are Consultants V. Design and Deliver Learning 19. Stay on the Cutting Edge of Contemporary Design and Delivery 20. Select the Most Effective Formal Learning 21. Support Learning from Others 22. Encourage Learning On-the-Job 23. Explore Other Services Provided by TD Professionals VI. Fortify the Learning 24. Empower Employees to Learn 25. Enable Social Learning 26. Coach Managers 27. Foster Persistent Self-Learning 28. Develop Your TD Staff VII. Define and Measure the Impact 29. Demonstrate Organizational Impact of TD 30. Identify Evaluation Methods 31. Start a Meaningful Evaluation Process 32. Plan for the Future of Evaluation VIII. Prepare for the Future 33. The Workplace of the Future 34. The Workforce of the Future 35. Talent Development Future Trends 36. Guiding Your Organization’s Future Appendix A. Worksheets and Checklists Appendix B Contributor Bios References Author Bio Index

Title ATD s Foundations of Talent Development
Author Elaine Biech
Publisher American Society for Training and Development
Release 2018-09-28
Category
Total Pages 656
ISBN 194730819X
Language English, Spanish, and French
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Book Summary:

Your Talent Development Atlas If you’ve been directing your organization’s talent development effort during the last few years, you might think you’re on a journey without a map. There are few published resources to guide you in a challenge that many experts promise will only become more urgent, and necessary, in the coming years. Elaine Biech, a legendary leader in training and development, understands the road ahead and has partnered with ATD to present a new book that will point the way—ATD’s Foundations of Talent Development: Launching, Leveraging, and Leading Your Organization's TD Effort. Biech imbues this comprehensive volume with the energy and passion she has manifested in a career spanning more than three decades. In her hands, you have a trusted adviser who provides guidance, leadership, and direction to your organization. Biech painstakingly guides you over 36 chapters—taking you from developing your talent development strategy, creating an operating plan, and reinforcing your organization’s talent development mindset, through design and delivery, measurement and evaluation, and preparing for the future. No matter where you are in your development, you will be able to pick up this book and select chapters that describe how you can help your organization. What’s more, Biech has included a new customized model to assist you. Plus, she’s invited dozens of her friends and colleagues to contribute—well-known authors, ATD subject matter experts, and icons in the field—to present a cross-section of voices and approaches in the field. In 2018, ATD celebrates its 75th anniversary by delivering ATD’s Foundations of Talent Development, its first published reference to the profession it leads and supports. Think of this book as your professional atlas.

Value for Money by Patricia Pulliam Phillips

Title Value for Money
Author Patricia Pulliam Phillips
Publisher John Wiley & Sons
Release 2019-07-05
Category Business & Economics
Total Pages 300
ISBN 1119322715
Language English, Spanish, and French
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Book Summary:

Written by two of the world’s most well-known ROI (Return on Investment) gurus, this guide is indispensable for anyone involved in showing the value of money for projects and programs in governments, non-governmental organizations, nonprofits, and businesses. These range from human capital programs to marketing initiatives, technology implementations, systems integrations, quality and lean processes, public health initiatives, procurement procedures, public relations events, risk management policies, economic development programs, corporate social responsibility projects, public policy programs, branding activities, innovation programs, customer satisfaction projects, and everything in between. In a step-by-step process, the book shows how to measure the success of projects and programs, including measuring impact and ROI (Return on Investment). This book also shows how to forecast the value of the project in advance and how to collect data during and after project implementation. It addresses improvements throughout the process so that the project delivers optimum value. In addition to businesses, this book is appropriate for governments, NGOs, nonprofits, universities and healthcare organizations. As a reference for those who are seeking ways to assign value to what they have measured, the book will clarify and resolve much of the mystery surrounding the conversion of data to monetary values. Building on a tremendous amount of experience, application, practice, and research, the book will be based on the work of many individuals and organizations, particularly those who have been reaching the ultimate levels of accountability using the ROI Methodology. Developed in an easy-to-read format and fortified with examples, tips, and checklists, this will be an indispensable guide for those who seek to understand accountability issues.

Title The Art and Science of Training
Author Elaine Biech
Publisher Association for Talent Development
Release 2016-12-01
Category Business & Economics
Total Pages 304
ISBN 1607280957
Language English, Spanish, and French
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Book Summary:

There are more similarities than differences between how artists and scientists work. Both ask countless questions. Both search in earnest for answers. Both are dedicated to reaching the best results. Not so different from today's trainers, are they? Elaine Biech, one of the most highly regarded names in talent development, has set out to identify the perfect blend of content mastery and audience insight. The result is this highly informative book.The Art and Science of Training presents the science for learning and development, but it also emphasizes that training success lies in knowing what to do when things don't go as planned. Discover how top facilitators always put learners first, even when faced with exceptions to the rule—the unwilling learner, the uninformed supervisor, the inappropriate delivery medium, or the unmanageable performance challenge. And learn why you must understand people, not only content, to ensure consistently exceptional learning experiences. Science is both a body of knowledge and a process. Art is the expression of creativity and imagination. Where they intersect is the best way to help others learn and grow.

Work the Problem by Kathryn Stafford

Title Work the Problem
Author Kathryn Stafford
Publisher American Society for Training and Development
Release 2018-06-26
Category Business & Economics
Total Pages 168
ISBN 1947308580
Language English, Spanish, and French
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Book Summary:

Cultivate the Mindset to Overcome Anything A software engineer sees her tech skills slipping even as she rises to manage her own team. A marketing director is squeezed between a demanding, artistic boss and her staff. A tech-savvy manager of operations wants to modernize his warehouse but is surprised when he is stymied. Everyone has experienced a situation at work where challenges pile so high that the only solution seems to be to cut and run. But what if we faced our problems head on instead of quitting? Each fictionalized case study in Work the Problem is coupled with in-depth analysis and commentary by two learning and development experts who offer fresh ways of looking at seemingly insurmountable difficulties. The result is an engrossing collection of unique yet familiar stories that build on one another, creating a conversation about universal workplace problems and how we can think about solving them for ourselves. Work the Problem is about more than the specific demands of any one workplace—it’s about cultivating the mindset and skills to take on the inevitable challenges that will arise in any career. Whether you’re thinking of quitting your job, you feel stalled out at your workplace, or you’re advising someone who has hit a wall, Work the Problem is the book to reach for.

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